Planning & Scheduling
Plan Today, Succeed Tomorrow!
Once the work order is generated and the appointment is engaged, the next step is to schedule and monitor the implementation of that work. In order to enhance the field service work, it is important to plan and assign resources efficiently to jobs while persistently adjusting schedules. Fieldomobify supports the management of work orders, resources, scheduling of work, and dispatching work to the field.
Fieldomobify provides you the available list of field staff for the particular service call and also suggest the nearest available technician. You can then assign the call to best possible match. Thus, it saves your valuable time and improves the service efficiency. It also provides the facility to schedule a recurring call.
The information about the assigned service call is passed on to the technician with the help of Fieldomobify’s mobile app. This mobile app provides route to reach to the customer and other information such as nature of service call, history, and asset details. The scheduler allows you to even assign a group of people for the particular task. It also allows territory wise dispatch.
The dispatcher can assign the service call based on the priority. It thus presents only the information needed in the context of the problem to be solved. The dispatch feature combines current calls, overdue calls, and calls to be attended in current week and the map with decision support tools to optimally manage the exceptions.
Try the work order, schedule it, and dispatch to your technicians using Fieldomobify’s 14 day trial.